The Power Within: The Kyiv Independent’s first-ever magazine. Be among the first to get it.

pre-order now
Skip to content
Edit post

Kyivstar CEO: Hackers used compromised employee account to carry out attack

by Elsa Court December 13, 2023 10:04 PM 2 min read
A woman walks by a Kyivstar store in Kyiv on Dec. 12, 2023. (Sergei Chuzavkov/AFP via Getty Images)
This audio is created with AI assistance

Russian hackers broke through Kyivstar's cyber security through the compromised account of one of the company's employees, Kyivstar CEO Oleksandr Komarov said on air on Dec. 13.

Kyivstar was targeted by a massive cyberattack on Dec. 12 which caused internet and network outages across Ukraine, as well as issues with air raid alerts. Monobank, one of Ukraine's largest banks, also reported a hack the same day.

Kyivstar services were being gradually restored as of the evening of Dec. 13. The company is Ukraine's leading phone services provider, with over 24 million mobile customers and is the home internet provider to one million Ukrainians.

"It must be admitted that this attack breached our defenses," Komarov said. "The account of one of the employees was compromised and the enemy was able to get into the middle of the company's infrastructure."

Komarov said an investigation is currently underway and that the company had strong cyber defenses, having repelled around 500 cyberattacks since the start of the full-scale invasion.

The company said it was targeted by the largest hacker attack in the history of telecommunications.  

According to the Security Service of Ukraine (SBU), a Russian hacker group with ties to Russia's military intelligence agency claimed responsibility for the attack.

Although the SBU did not specify the group's name, a Russian hacker group called Solntsepek claimed responsibility for the attack against Kyivstar in a statement published on Telegram earlier on Dec. 13.

"We attacked Kyivstar because the company provides communications to the Armed Forces of Ukraine, as well as government agencies and law enforcement agencies of Ukraine," the group wrote on social media.

Solntsepek claimed that its attack had "destroyed" 10,000 computers, over 4,000 servers, and all cloud storage and backup systems.

Kyivstar denied that any computers or servers had been destroyed. The company also noted that subscribers' personal data remains safe.

The SBU, however, acknowledged that the attack resulted in critical damage to Kyivstar's digital infrastructure.

Dozens left without a home as Russian strike damages apartment building in Kyiv
Alina, her 9-year-old son, and 80-year-old grandmother were sitting outside. Their apartment was burned down, window frames were blown out, and the three were cut by shattered glass. “We were lucky (to survive). A fire quickly broke out, smoke around. The child was half naked. I managed to g…

News Feed

8:06 AM  (Updated: )

Zelensky visits South Africa but cuts trip short after mass Russian strike.

"We count on South Africa’s meaningful participation in the International Coalition for the return of thousands of Ukrainian children abducted by Russia. We will also certainly strengthen our cultural and educational ties," President Volodymyr Zelensky said.
5:30 AM

Trump says he may meet Putin 'shortly' after May Middle East visit.

Despite ongoing ceasefire negotiations, Trump and Putin have yet to have direct contact, communicating only through their officials. Trump's last in-person encounter with his Russian counterpart was during the 2018 Helsinki Summit during the U.S. president's first term.
8:08 PM

Ukrainians react to US proposal of recognizing Crimea as Russian.

The U.S. media outlet Axios reported on April 23 that the U.S. President Donald Trump administration's final proposal for ending the Russia-Ukraine war included the U.S. de jure recognizing Russia's annexation of Crimea and de facto recognizing its control of other occupied Ukrainian territories. We asked Kyiv residents for their reactions to the U.S. proposal.
7:21 PM  (Updated: )

Trump says 'nobody is asking' Ukraine to recognize Crimea as Russian.

"Nobody is asking (President Volodymyr) Zelensky to recognize Crimea as Russian Territory, but if he wants Crimea, why didn’t they fight for it eleven years ago when it was handed over to Russia without a shot being fired?" U.S. President Donald Trump wrote.
MORE NEWS

Editors' Picks

Enter your email to subscribe
Please, enter correct email address
Subscribe
* indicates required
* indicates required
Subscribe
* indicates required
* indicates required
Subscribe
* indicates required
Subscribe
* indicates required
Subscribe
* indicates required

Subscribe

* indicates required
Subscribe
* indicates required
Subscribe
* indicates required
Explaining Ukraine with Kate Tsurkan
* indicates required
Successfuly subscribed
Thank you for signing up for this newsletter. We’ve sent you a confirmation email.