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What every government can learn from Ukraine's AI-powered public services

When the world watches a country enduring unprecedented historical trials, the expectation is usually that every effort will be consumed by basic survival — that the machinery of government will be running on fumes just to hold itself together. In Ukraine, we are challenging that expectation by, in the midst of the largest armed conflict in Europe since World War II, not merely keeping our institutions afloat, but fundamentally reimagining what they are — making them more agile and more respons

Diia app logo during the Diia Summit in Kyiv, Ukraine, on Oct. 5, 2020.

About EBRD

The European Bank for Reconstruction and Development is a multilateral bank founded in 1991 with headquarters in London. The EBRD supports economic development across Central and Eastern Europe and has invested over €20 billion in Ukraine since 1993, making it the bank's largest country of operations. Since February 2022, the bank has mobilized emergency financing for infrastructure repairs and reconstruction.

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