News Feed
Show More
News Feed

Updated: Ukraine's leading phone operator Kyivstar targeted by hacker attack

2 min read
Updated: Ukraine's leading phone operator Kyivstar targeted by hacker attack
A Kyivstar building in Kyiv, Ukraine, on Dec. 25, 2012. (Wikimedia Commons/Maksym Kozlenko)

Editor's note: This news item initially reported on a large-scale failure in Kyivstar's services. It was updated after the company announced that the outages were caused by a hacker attack.

The Ukrainian telecommunications company Kyivstar said on Dec. 12 that it came under a powerful hacker attack after subscribers complained about network and internet outages.

Kyivstar is Ukraine's leading phone services provider, with over 24 million mobile customers and more than 1 million Home Internet customers as of September this year.

The attack caused a large-scale technical failure that resulted in the loss of mobile connection and internet access "in parts of (Kyivstar's) subscriber base."

The company said its specialists are working on solving the problem with law enforcement and security services' involvement.

"The most important thing is that, as of now, the personal data of subscribers is not compromised. We sincerely apologize for the temporary inconvenience and thank you for your understanding," the company's announcement read.

"Yes, our enemies are treacherous. But we are ready to face any difficulties, overcome them, and continue to work for Ukrainians."

Users have been reporting problems since the morning of Dec. 12, saying they are unable to make or receive calls and use internet services.

Kyivstar's website has also been down since 9 a.m. local time.

Former US secretary of state to join Kyivstar board
Former U.S. Secretary of State Mike Pompeo will join the Board of Directors of Kyivstar, the largest mobile service provider in Ukraine, the company’s parent company Veon announced on Nov. 14.
Avatar
Martin Fornusek

Senior News Editor

Martin Fornusek is a news editor at the Kyiv Independent. He has previously worked as a news content editor at the media company Newsmatics and is a contributor to Euromaidan Press. He was also volunteering as an editor and translator at the Czech-language version of Ukraïner. Martin studied at Masaryk University in Brno, Czechia, holding a bachelor's degree in security studies and history and a master's degree in conflict and democracy studies.

Read more