Valeriia Koval

Ukraine has pioneered governmental digital services for Ukrainians, and not long ago, people primarily turned to their smartphones to quickly obtain certificates or official extracts. It was already a remarkable shake-up of the system, as Ukraine had all but abolished the long queues and red-tape headaches that once came with the simple act of getting one's papers in order, yet we planned to do more. Today,  the Ukrainian government can even support people through life's most important moments

When the world watches a country enduring unprecedented historical trials, the expectation is usually that every effort will be consumed by basic survival — that the machinery of government will be running on fumes just to hold itself together. In Ukraine, we are challenging that expectation by, in the midst of the largest armed conflict in Europe since World War II, not merely keeping our institutions afloat, but fundamentally reimagining what they are — making them more agile and more respons