Community manager

The Kyiv Independent, Ukraine’s biggest English language publication, is looking to fill a community manager position.

Responsibilities:

• Creating and leading the implementation of community development strategy for the Kyiv Independent;
• Setting and reaching goals for community growth and engagement;
• Setting and reaching financial goals for reader revenue;
• Leading strategic and operational communications with existing community members across all member spaces (Patreon, Telegram group chat, email etc.), bridging the community and the team of the Kyiv Independent:
  • creating and running member surveys;
  • responding to messages and requests of KI community members;
  • collecting constructive feedback and solving crisis situations;
• Preparing reports and presenting results on community growth and development for internal and external stakeholders;
• Updating and delivering community benefits to the members;
• Organizing online and offline community events;
• Planning and implementing crowdfunding campaigns for the Kyiv Independent;
• Analyzing member data via Patreon, GoFundMe and/or customized platforms;

Requirements:

• Strong command of English language (fluent or native);
• Ability to communicate effectively with team members and external stakeholders;
• Experience working as social media manager/event manager/customer support specialist for media companies would be considered an advantage;
• Good understanding of audience engagement tools and methods:
• Data analysis and basic financial analysis skills;
• Understanding of news and current affairs in Ukraine and the region;
• Ability to work under pressure;
• Acceptance of the values of The Kyiv Independent;
• Flexibility and eagerness to learn and grow professionally.

We offer:

• market-level compensation; 
• busy, but flexible work schedule;
• a young, international and highly motivated team;
• the ability to work remotely upon agreement;
• work with foreign companies, world opinion leaders.

Please submit your CV and a motivation letter to jobs.kyivindependent@gmail.com and state the name of the vacancy “Community manager” in the title of the email.

Join us today and become a part of Ukraine’s fight for a better future with the Kyiv Independent.